Pawn Shop «Pronto Pawn», reviews and photos, 1047 Culebra Rd, San Antonio, TX 78201, USA (2024)

Reviews 16

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Annette Vallejo

Bought a Louie Vuitton as they said it was "real". Had it checked out by dealer. Yup... Fake. It was in really bad shape so I cleaned it really well. I returned it to offer to purchase it back if they gave me a good price on a fake bag. They still wanted 1/2 the price. After I declined the offer I told a girl employee she should buy it as it was a good fake and she could get a great discount as an employee. She gave me huge attitude "oh, its not good enough for you but I can use a fake. OMG....beware of girl wearing a Dallas jersey on Sundays. Really, really bad attitude!

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Frances Segna

The only good thing about Pronto Pawn are the prices. The staff (including manager) have the worst attitudes than any other pawn shops that Ive been to. And they also lie about the things youve pawn in the past. Theyve ripped me off on my LG Bluetooth headset and said that I lost them when in fact I had not. They had resold them for $75. They gave $20 loaned out to me. Nonetheless I had lost them because the staff lied to me. After I take everything out, I will NO LONGER be using them. I will go to EZ Pawn from now on.

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Cynthia Pena

Took a smashed up gold ring with a couple of tiny diamonds in it...the so called" TOP GUN OF 2017"she straight up lied to my face after I asked her "Are the diamonds real " she said no I took it to a scrape gold place and they gave me double what this place was offering...lost me as a customer...and I would never ever recommend this place to any one even if they were desperate to get money...your better selling off selling whatever you got somewhere else

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xcc 208

Management is not on the same page. They wont let you make payments on pawned weapons. They are trying to set customers up to lose there things by technicalities. True capitalism at work. Stay away!! With every dollar we vote for more of what we spend on. Boycott this shop.

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Alberto lee Carranza

Not good at all. 1 STAR for ALBERT. unprofessional, NEEDS MORE EXPERIENCE, NEEDS MORE CUSTOMER SERVICE TRAINING, MUST HIRE SOMEONE COMPETENT. HE SHOWS SIGNS OF A HABITUAL LINE STEPPER. SORRY PRONTO PAWN, WHEN HES GONE I WILL TRY YOU AGAIN.

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Juan Jimenez

I got there 5 minutes till closing to payoff a pawned item and the manager Michael was at the door & would not let me in. There were still customers in the store browsing. Ge said they shut down the computers for the night.

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Julio Alvarez

Workers are really rude and treat u like if ur things are stolen so they want to give u a really low price than what they are worth manager has the worst attitude of all

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Luis Bazan

Customer service was the last thing on their mind...Never will I walk in there ever again...I was there to buy not pawn anything... If I could give 0 stars I would...

20

20104800

Awesome staff including managers! Very helpful, well mannered and friendly! Store is very clean and organized! BEST PAWN SHOP IN SAN ANTONIO!!

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SCRIBBLE WARS

Wasted money on a phone they had and when I started it up it was locked by a google account

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Stephen Allen

Good local pawn shop lots of items and bargains to be found here.

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rick.bobby

The Pawn shop is very organized, and the staff is well mannered

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Ben Martinez

Lotz of cool stuff n good prices. Friendly staff

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ArJay Martinez

AWESOME staff very fair prices!!!

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LilPilot210 Gaming

Super nice and always help me out

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Roy Leon

Great prices wonderful staff