Tour FAQ | Frontier Touring (2024)

WHEN DO TICKETS GO ON SALE?

Bootleggers Presale
Monday 23 September 2024 from the below staggered times:
Auckland – 4pm local time
Sydney – 3pm local time
Melbourne – 4pm local time
Brisbane – 5pm local time

Frontier Member Presale
Tuesday 24 September 2024 from the below staggered times:
Auckland – 1pm local time
Melbourne – 2pm local time
Brisbane – 4pm local time
Sydney – 5pm local time

Tickets on sale
Wednesday 25 September from the below staggered times:
Auckland – 2pm local time
Sydney – 1pm local time
Melbourne – 2pm local time
Brisbane – 3pm local time

Remember, all tickets are only available via the authorised ticketing seller for Luke Combs – Live in Australia + New Zealand 2025 – Ticketek for Brisbane and Sydney, Ticketmaster for Melbourne and Auckland.

WHERE DO I BUY TICKETS?

The only authorised ticket seller for each show on Luke Combs – Live in Australia + New Zealand 2025 is listed below:

  • Auckland, NZ – Ticketmaster NZ – see here For Fri 17 Jan | see here for Sat 18 Jan
  • Brisbane, QLD – Ticketek AU – see here for both shows
  • Sydney, NSW – Ticketek AU – see here for both shows
  • Melbourne, VIC – Ticketmaster AU – see here for Fri 7 Feb | see here for Sat 8 Feb

Entry can only be guaranteed to show if tickets are purchased directly through the authorised ticketing agencies above.

HOW MANY TICKETS CAN I BUY?

A limited number of tickets can be purchased per customer:

8 tickets per customer, per show in the Bootleggers presale
6 tickets per customer, per show in the Frontier Member presale
6 tickets per customer, per show when tickets go on sale to the general public

Wanting more tickets? You will have to try to complete another order with another Ticketek/Ticketmaster account and a different credit or debit card.

Customers who exceed the published ticket limits may have any or all of their orders and tickets cancelled without notice.

PLEASE NOTE that any transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit, or any action that indicates a suspicious purchase in excess of the ticket limit, may be cancelled.

FRONTIER MEMBER PRESALE TIPS

Our tips for a smooth Frontier Member presale

Ahead of the Frontier Member presale

  • Get your unique Frontier presale code NOW at frontiertouring.com/lukecombs and write this down! Do not share your presale code.
  • If you are an existing Frontier Member we have also emailed your presale information
  • We will send a further email to new sign ups on the morning of the Frontier presale
  • Click the link for the show you want to buy for and then bookmark the relevant ticketing agency page. Make sure you have created an account with them if you haven't got one already
  • Log in and select “Keep me signed in” on the device you’re going to use at presale

When the Frontier Member presale starts

  • Head directly to the ticketing agency page you bookmarked and join the queue to buy tickets (do not head to frontiertouring.com!). You can also click on the link off your EDM from Frontier
  • Only use one browser or device – don’t open multiple pages
  • Do not refresh the queue page, you will be let through when a spot becomes available
  • Keep an eye on the website timer, you get a set time to finish a purchase
WHAT IS THE BOOTLEGGERS PRESALE?

Bootleggers is Luke Combs’ free fan club. Bootleggers can sign up at lukecombs.com/bootlegger-membership for the opportunity to access the Bootleggers presale. Information regarding the presale will be sent via email prior to the Bootleggers presale commencing.

CAN I SELECT MY SEATS?

We recommend purchasing the first seats allocated to avoid disappointment. If you have purchased Reserved Seating ticket/s, your seat number will be displayed on your ticket and ticket confirmation.

ARE ALL TICKETS SEATED? CAN I PURCHASE GENERAL ADMISSION?

There are Front General Admission Standing and Reserved Seating ticket types available for all shows on Luke Combs – Live in Australia + New Zealand 2025. You can view all the available ticket types and prices at frontiertouring.com/lukecombs

HOW MUCH ARE TICKETS?

There are a wide range of ticket types. Please refer to the relevant date you are purchasing for at frontiertouring.com/lukecombs for all ticket types and prices*.

(*Additional transaction fees and credit/debit card processing fees may apply)

Across Luke Combs - Live in Australia + New Zealand 2025, you can purchase the following ticket types:

New Zealand dates:

  • Front General Admission Standing - $249.90
  • A Reserve Seating - $299.90
  • B Reserve Seating - $249.90
  • C Reserve Seating - $199.90
  • D Reserve Seating - $149.90
  • E Reserve Seating - $99.90
  • F Reserve Seating - $25.00

Australian dates:

  • Front General Admission Standing - $299.90
  • Premium Reserve Seating - $349.90
  • A Reserve Seating - $299.90
  • B Reserve Seating - $249.90
  • C Reserve Seating - $199.90
  • D Reserve Seating - $149.90
  • E Reserve Seating - $99.90
  • F Reserve Seating - $25.00
HOW WILL I RECEIVE MY TICKETS?

Ticketmaster – Melbourne and Auckland

All tickets purchased through Ticketmaster are now digital, meaning you can easily access your tickets on your phone via the Ticketmaster app or mobile web browser via Ticketmaster.com.au and add them straight to your phone’s ticket wallet, and share them with your friends and family.

Ticketek – Sydney and Brisbane

Tickets purchased through Ticketek for Luke Combs are digital and can be accessed on your phone via the Ticketek app or mobile web browser via Ticketek.com.au. Barcodes will be locked until closer to the show, at which time ticket sharing and the ability to add to your phone’s ticket wallet will also be enabled.

CAN I BUY TICKETS AS A GIFT?

Yes! If you want to buy tickets as gifts, you'll just need to ensure you transfer the tickets from your Ticketek or Ticketmaster account to your recipient prior to the show date. This can be done via the share ticket feature in the Ticketek or Ticketmaster apps.

You can find out more about sharing tickets below:

Ticketmaster NZ - HERE
Ticketek AU - HERE
Ticketmaster AU - HERE

WHEN WILL I RECEIVE MY TICKETS?

Remember, we are operating a mobile digital ticketing system. . Your ticketing agency account and app will contain your ticket. You will be able to view your ticket purchase with show date, venue and seat allocation in your account and app.

I CAN’T FIND MY CONFIRMATION EMAIL

Firstly, check your email junk or spam folder. If your confirmation is not in your junk or spam folder, please contact your relevant ticketing agency:

Ticketmaster NZ
Ticketmaster AU
Ticketek AU

CAN I REFUND OR EXCHANGE MY TICKETS?

If you change your mind, you are not entitled to a refund or exchange on purchased tickets.

I CAN'T GO ANYMORE AND NEED TO SELL MY TICKET. WHAT SHOULD I DO?

The reselling of any Luke Combs – Live in Australia + New Zealand 2025 ticket is strictly forbidden other than through the official resale platform of your original point of purchase platform. Find your relevant ticketing agency's official resale platform below:

Resale will be opened at a future date to be advised.

Except where expressly permitted under relevant State or Federal trading laws, any Luke Combs – Live in Australia + New Zealand 2025 ticket offered for resale elsewhere, either on or offline (including via Unauthorised Resellers or via social media sites), may result in all your orders and tickets cancelled without notice to you and your ticket price refunded. The original purchaser and their party may be refused admission and any other orders and tickets they hold will also be cancelled without notice to them and their ticket price refunded.

Note this does not limit your ability to resell your Luke Combs – Live in Australia ticket for no more than 10% above the original cost, and in your Luke Combs – Live in New Zealand ticket for no more than 15% above the original cost to the extent such resale is expressly permitted under relevant State or Federal trading laws applicable from time to time.

I HAVE A QUESTION ABOUT MY TICKETS OR PURCHASE, WHO SHOULD I CONTACT?

For Ticketek AU, direct all ticket or purchase enquiries to:

  • Ticketek AU FAQ here
  • Submit a request here

For Ticketmaster AU, direct all ticket or purchase enquiries to:

  • Ticketmaster AU FAQ here
  • Submit a request here

For Ticketmaster NZ, direct all ticket or purchase enquiries to:

  • Ticketmaster NZ FAQ here
  • Submit a request here
WHAT IF I HAVE AN ISSUE WITH MY TICKETS ON THE NIGHT OF THE SHOW?

If your phone is lost or stolen and you cannot access your Ticketek or Ticketmaster tickets another way, please head to the box office of your venue. Ensure you bring valid photo ID for the venue staff to assist you.

Tour FAQ | Frontier Touring (2024)

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